Contact Us

Our customer support team is here to assist you with any questions or concerns regarding your order, shipping, or our products. We aim to respond quickly and ensure your experience with us remains smooth and reliable.

Customer Support

You can reach us directly at hello@speedykoala.com. Our support team responds to inquiries within 24–48 hours (business days).

Before You Contact Us

For faster answers, we recommend visiting our FAQs, where you’ll find helpful information about orders, shipping, returns, and more.

Order Inquiries

• Please include your order number in your email so we can locate your order quickly.
• If you don’t have your order number, provide the name and email address used when placing the order.

Business Hours

Our support team operates Monday to Friday, excluding major holidays. Messages received outside of business hours will be addressed on the next working day.